Admin/Client Support Assistant

About Hydeas Technology Ltd

Hydeas Technology Ltd is an innovation-driven company with offices in Cambridge (UK) and Victoria Island (Lagos), providing IT Solutions, Web Design & Development, Digital Marketing, Corporate Training, and Events Management.

We serve as the trusted in-house growth partner for startups, SMEs, and corporate organisations — helping businesses go digital, stay visible, and scale smarter.

We are seeking a proactive and well-organised Admin/Client Support Assistant to provide administrative support, manage communications, and help deliver outstanding service to our clients and partners.

Role Overview

The Admin/Client Support Assistant will play a key role in supporting the day-to-day running of the office and ensuring smooth coordination between departments.

You will serve as the first point of contact for enquiries, assist the Business Manager with operations, and support the project and training teams with logistics, communication, and reporting.

This role requires excellent communication, multitasking, and attention to detail.

Key Responsibilities

• Manage front-desk operations and handle client calls, emails, and walk-ins professionally.
• Support the Business Manager with administrative tasks, documentation, and scheduling.
• Maintain and update contact databases, CRM systems, and project trackers.
• Prepare correspondence, proposals, reports, and presentations as required.
• Liaise with clients to provide updates, collect feedback, and ensure satisfaction.
• Assist in organising workshops, meetings, and training sessions (venue coordination, registration, follow-up).
• Support the Accounts team with invoices, receipts, and petty cash records.
• Maintain accurate filing and digital records in line with company procedures.
• Collaborate with the digital marketing and web teams on client communications when needed.

Requirements

• Minimum OND/HND/BSc in Business Administration, Management, or related field.
• 1–3 years’ experience in an administrative or client support role.
• Excellent written and verbal communication skills.
• Strong organisational skills and ability to manage multiple priorities.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with digital tools.
• A customer-focused mindset with a professional and positive attitude.
• Ability to work independently and as part of a team in a fast-moving environment.

What We Offer

• Competitive salary and benefits.
• Dynamic and collaborative workplace culture.
• Opportunity to develop career skills in a fast-growing digital and technology company.
• Access to training and development programmes.
• Exposure to UK-Nigeria business operations and client projects.